Cyber-security Protection Checklist

Posted by Eric Henke on Feb 13, 2019 1:14:41 PM

AdobeStock_200988736A cyber-security breach could lead to serious financial and reputational damage for your customer. Please help ensure that your customers are protected against cyber fraud by taking the following actions:

1. Verbally confirm all funding or wire instructions received by email using only verified phone numbers on file

2. Verify immediately - Within 4-8 hours call CSS to confirm they received your wire. Be wary of last minute changes to funding or wire instructions, especially by email; changes are not common and may indicate fraud

3. Remember that lenders use secure email just like CSS; their emails should never come from Gmail, Yahoo, AOL, Hotmail, etc. Do not respond back to an email that seems suspicious

4. Do not click on links or open attachments from senders that you don’t recognize – if links look suspicious, you can hover over them to see the true URL before clicking on them

5. Be careful what you download and avoid websites that you don’t trust

6. Create a strong password, change it frequently, and never leave it lying around or share it with anyone else

7. Use a secure work-related email account if you have one rather than a personal email account that could be hacked

8. Always send emails or documents containing Non-Public Private Information, which includes many settlement documents, using encryption or using a secure portal such as the one that CSS provides

Don't serve as the middleman between the settlement agent and client - Have your client communicate directly with CSS when it comes to wire transfer instructions.

Topics: cyber security

RECENT NEWS & INSIGHTS

How to Cater to the Millennial Homebuyer
May 28, 2019 by Debbie Bartlett - Executive Vice President, Title & Closing Operations
The Millennial Homebuyer is projected to dominate the housing market in the not too distant future. Sharing audience traits and characteristics with...
Continue Reading
The Top 6 Commercial Loan Policy Endorsements to Protect a Lender
May 22, 2019 by Maura Snabes - Vice President, Senior Underwriting & Compliance Counsel
Want the Commercial Loan Policy Endorsements that provide the maximum protection? The ALTA 2006 Loan Policy provides many protections for a lender...
Continue Reading
Advantage AVM Cascade: Get Better Results and Lower Costs
Apr 22, 2019 by Kevin Ingles - Vice President Customer Development
An AVM Cascade could help your bottom line in a multitude of ways. Are you interested in reducing origination turn-times with limited additional risk...
Continue Reading
2019 Spring Newsletter
Mar 28, 2019 by Maura Snabes - Vice President, Senior Underwriting & Compliance Counsel
What's New: Happy Spring! It was a long, cold, snowy winter, but the snow is finally melting, the temperature is rising and we are looking forward to...
Continue Reading
Electronic Remote Online Notary (RON) in Michigan
Mar 20, 2019 by Debbie Bartlett - Executive Vice President, Title & Closing Operations
Electronic remote online notary (RON) closings are soon to become the new normal in Michigan. As a Realtor, if you haven’t been experimenting with...
Continue Reading
Use of Electronic Signatures & Remote Online Notarization
Mar 19, 2019 by Jerome Jelinek - CEO
Many in the lending community still harbor reservations over the use of electronic signatures and remote online notarizations. This article is...
Continue Reading
Cyber-security Protection Checklist
Feb 13, 2019 by Eric Henke
A cyber-security breach could lead to serious financial and reputational damage for your customer. Please help ensure that your customers are...
Continue Reading
Hybrid Appraisals: A Viable Alternative to Traditional Appraisals?
Feb 13, 2019 by William Janke
Hybrid appraisals have become more prevalent and accepted by the lending industry as an alternative to traditional appraisals. Benefits to lenders...
Continue Reading
2018 Winter Newsletter
Dec 5, 2018 by Maura Snabes - Vice President, Senior Underwriting & Compliance Counsel
What's New: We at CSS wish all of you very Happy Holidays and a safe and Happy New Year! We truly appreciate your business and look forward to...
Continue Reading
Oct 1, 2018 by admin
What’s New: I have just returned from my annual Federation of Exchange Accommodators 1031 conference. The conference had a lot of daily transactional...
Continue Reading
Jul 23, 2018 by Maura Snabes - Vice President, Senior Underwriting & Compliance Counsel
What's New! We are in the middle of the “dog days” of summer, which is our busiest time in Northern Michigan. Real estate is moving, and that is good...
Continue Reading
Mar 28, 2018 by Maura Snabes - Vice President, Senior Underwriting & Compliance Counsel
What's New! CSS was recently awarded its 4th consecutive Circle of Excellence Award from Fidelity National Title Group, one of the agency’s...
Continue Reading